Our cloud-based EspoCRM service provides a comprehensive set of customer relationship management tools to help businesses of all sizes manage their customer interactions more effectively. Here’s a closer look at some of the features and modules that we offer:
Sales Pipeline Management: Our sales pipeline management module allows you to track your sales leads and opportunities through every stage of the sales process. You can easily create and manage sales quotes, sales orders, and invoices, and track the performance of your sales team.
Marketing Automation: Our marketing automation module allows you to automate your marketing campaigns, including email marketing, social media marketing, and more. You can segment your customers, create personalized campaigns, and track your results.
Customer Support Ticketing: Our customer support ticketing module allows you to manage your customer support requests in one centralized location. You can track the status of each support ticket, assign tickets to specific team members, and prioritize urgent requests.
Project Management: Our project management module allows you to manage your projects from start to finish, including task management, team collaboration, and time tracking. You can easily track project progress and budget, and ensure that projects are completed on time and within budget.
Reporting and Analytics: Our reporting and analytics module allows you to track your performance metrics and gain insights into your customer interactions. You can create custom reports, dashboards, and visualizations to gain a deeper understanding of your business.
Customization: Our platform is highly customizable, allowing you to tailor your CRM environment to suit the unique needs of your business. You can create custom fields, workflows, and even custom modules to ensure that your CRM system fits your business perfectly.
In addition to these core features and modules, our cloud-based EspoCRM service also includes automatic updates and backups, as well as 24/7 customer support to ensure that you always have access to the tools and resources you need to succeed.
Cases of EspoCRM implementations
Lead generation
EspoCRM is a powerful customer relationship management (CRM) system that
Microfinance organization
EspoCRM is a popular open-source CRM (customer relationship management) system
Label manufacturing
Introduction: The implementation of EspoCRM for a label manufacturing enterprise
Pet startup
Introduction: EspoCRM is a powerful open-source customer relationship management (CRM)
Basic
Minimum of 3 users-
3GB file storage per user
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SSL Encryption (HTTPS Support)
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Full feature set
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8×5 (hours/days) support
Basic
Minimum of 5 users-
10GB file storage per user
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SSL Encryption (HTTPS Support)
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Full feature set
-
8×5 (hours/days) support
Basic
Minimum of 15 users-
50GB file storage per user
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Dedicated server + IP address
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SSL Encryption (HTTPS Support)
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Full feature set
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8×5 (hours/days) support
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Guaranteed 10 hours of support