The “SIP phone” module for the EspoCRM platform is a fully integrated SIP phone that works on the WebRTC protocol. This module supports working with Asterisk and other PBX systems that also allow for WebRTC protocol.
This module uses standard telephony settings, which makes it more convenient for the user. It is also fully integrated with the standard call history in the system, making it easy to track all incoming and outgoing calls.
One of the main features of the “SIP phone” module is the ability to set up a standalone workstation for employees that is accessible from any location. This means that an employee can easily and conveniently work with the phone, even when outside of the office.
The “SIP phone” module is a very useful tool for communication within business processes. It allows for quick and convenient communication with clients and colleagues, as well as simplifies the process of call management in the office.
