The BPM2B Telegram Rating module for the bpm2b platform offers a unique opportunity to automate the collection and storage of company performance ratings through Telegram. This module is ideal for companies that want to receive real-time feedback from customers and improve service quality.
Key features of the module:
- Automatic creation of ratings (#ReviewOurJob) in the system when a user selects a rating in Telegram.
- Integration with Contact, Account, and Lead entities, allowing ratings to be linked to specific contacts, accounts, and leads.
- Easy management of rating options through the configuration of value lists in the system.
- Automatic sending of rating request messages via a Telegram bot.
To start using the module, simply install it in the system and configure the /estimate command in the Telegram bot. After that, users will be able to easily rate your company’s performance, and all data will be automatically saved in the system.
The BPM2B Telegram Rating module is a convenient tool for increasing customer satisfaction and improving internal company processes.
